More than just phones, Spark Technology Unified Communication offers multiple collaboration tools and applications to help you communicate with your team and clients easily.
VoIP (or voice over IP) is a network based phone system. Our VoIP System also offers a ton of apps and features with 99.999% uptime and could cut cost by up to 50%.
WHAT DO WE MEAN BY UNIFIED COMMUNICATION
Sparks Unified Communication is a fully integrated cloud-based unified communications platform for small to medium businesses. We believe that people are the center of all communications and that tools facilitate that communication. Those tools should be easy-to-use, high-performing, and worry-free, so that you can focus on the interaction and not the tools.
Unified Communication combines your phone system, chat, video, screen sharing, file management and conference calling into a seamless experience that fits with your business size, needs, and work style. Get customizable, scalable cloud-based services for your business backed by
Unified Communication incorporates your business communication and collaboration methods and devices into one integrated, easy-to-manage system, including
VOIP PHONE SYSTEM
VoIP Phone systems route calls over an internet connection, eliminating the need to deal with the phone company. Bring new life to an existing phone system or set up a new phone system—and save up to 50% on your phone service cost.
Use enterprise-grade datacenters to protect against local outages with a 99.999% uptime.
Our Desk Phones are plug-and-play, delivered pre-configured to work seamlessly with the Unite service. No technical expertise or technician required.
The Elevate Desktop App brings essential collaboration tools together, making teamwork easier than ever. Users can see who is available, send chats and text messages, place and receive calls, share screens, start video calls and share files—all from one application. Available as a downloadable app for PC or Mac®.
The Elevate mobile application transforms the user’s mobile phone into an essential collaboration tool for on-the-go productivity. Android and iOS users can place and receive calls, see who is available, send chats and text messages, sync contacts from their mobile device and manage voicemails all from one application—anytime, anywhere
With the Elevate Desktop and Mobile Apps, team members can send and receive chat messages and attachments (both individual and group chats) and send and receive text messages to colleagues and customers. All chat and Business SMS messages are instantly synchronized across all devices. Users can pin favorites to the top of their contact list and access full contact chat history at any time.
Screen share online with the computer desktop which can be shared with team members or externally, in real-time, improving collaboration and speed of decision making
Use HD video conferencing to organize face to face meetings which helps to eliminate unnecessary travel and empowers teams with remote members to be more productive
Virtual voicemail can be managed and accessed according to user needs. Manage and check voicemail online from the desktop phone, or through the mobile app. Transcribed voicemail messages can be sent via email or viewed on the mobile app. Voicemail can be received or forwarded as a downloadable email attachment
Spark Technology's preconfigured phones can be plugged into any location that has a broadband network connection. Remote desk phones work exactly the same way as they do in the office, with access to all the same features and functionality as everyone else in the company
FILE BACKUP AND SHARING
Securely backup and store your important files online with confidence and share them across teams internally or outside your company instantly
WebFax is a “virtual” fax service that allows users to receive and manage online faxes via the web. Transmits faxes directly from a Windows®-based PC. Senders simply dial the WebFax number from their fax machine, as they normally would
Receptionists and administrative assistants can now view the availability of everyone in their organization, perform blind transfers, warm transfers, and transfers to voicemail
Spark desk phones and applications include presence - the ability to see whether your company contact is available, or busy on the phone. Desktop phones include a busy lamp field (BLF) in the LCD display that includes presence information. The desktop and mobile apps display status availability information alongside each contact in the Active Directory